Citizens Advice Bournemouth Christchurch & Poole is a progressive and dynamic organisation that prides itself on delivering high quality and diverse range of services. We aim to be innovative and forward looking and are flexible and responsive to client needs.

We believe that an organisation is defined by the people that work for it and to be the best we need to employ the best. We invest in the development of our staff but we also expect the highest levels of performance, a ‘can do’ attitude and a team player.

If you think you can offer us all of the above we would love to hear from you for any opportunities that we have.

Current vacancies at Citizens Advice Bournemouth Christchurch & Poole

Financial Wellbeing Caseworker
Fixed term contract until 31st March 2020

Citizens Advice Bournemouth Christchurch and Poole is currently recruiting an Adviser/Caseworker to provide services to Poole residents referred to us through BCP Council.

15 hours (2 days) per week                     

Salary scale 22 –  £8543 (actual)                        

Based in Poole

Role purpose:

The successful candidate will deliver a face to face Financial Wellbeing advice and casework to residents of Poole

You will have experience of as a generalist adviser covering all areas currently dealt with by Citizens Advice. You will assess client’s problems and move the client forward accordingly.

This is a post that requires an individual who is self motivated and able to work at an outreach site with remote supervision and support whilst delivering the service.

You will have advice and guidance experience, ideally in a Citizens Advice environment. You will have demonstrable experience in debt and financial capability issues. You must be an excellent communicator and able to work with a wide range of people. A flexible approach to working and the ability to prioritise your work are also essential. 

The closing date for receipt of applications: 9am Friday 20th December 2019

To request an application pack by email please contact:


We are looking for Trustees who have a particular knowledge of, and experience in either Human Resources, IT or Corporate Social Responsibility.

If you would like to apply as a Trustee, please apply here

Citizens Advice Bournemouth Christchurch & Poole is an equal opportunity employer. If you are interested in any of the following roles, we would love to hear from you:

  • Social Policy (Research & Campaigns)
  • Administration
  • Reception
  • Volunteer Coordination
  • Marketing
  • Fundraising
  • Trustee

Click here to browse volunteer roles within Citizens Advice Bournemouth Christchurch & Poole.

You can also find other job opportunities with Citizens Advice nationally and other bureaus through the Citizens Advice website.

All vacancies will be advertised here as and when available.

To request an application pack, please fill in the enquiry form below.

To enquire about a paid position, please leave your details here and we will be in touch.
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