Calls to this service cost the same as calling 01 and 02 numbers. They will be included as part of a mobile allowance or a landline call package. You will be charged for calls not included in your landline package, you will also be charged if you go over your mobile allowance. Calls will be charged if you do not have a call package with your provider. Landline calls typically cost up to 9p per minute and calls from mobiles between 8p and 40p per minute. Please note that tariffs vary and are subject to change, so for specific call charge details please check with your own provider. Advisers are happy to offer call-backs to any client that requests one.
Call Charges Citizens Advice BCP