Office Closure – 9th September

August 21st, 2019|news|

Our outreaches, Town Hall office and AdviceLine will all be closed on the 9th September 2019 due to staff training. The main Citizens Advice website will still be available for the public to look up information: Our normal working hours will resume Tuesday 10th September.

Poole Office Moves to Civic Centre

August 7th, 2019|news|

From the 5th August 2019, our Poole Office has moved to the Civic Centre in Poole. This service is only for clients with prearranged appointments; currently, no drop-in service is available from this office. We no longer see clients from our Beech House office so if you are in the Poole area and require the help [...]


August 7th, 2019|news|

Charities Join Forces to Help Vulnerable People Apply for EU Settlement in the UK Citizens Advice Bournemouth Christchurch & Poole are currently working in partnership with Citizens Advice in Dorset & Dorset Race Equality Council to assist in delivering the EU Settlement Scheme across Dorset. The aim of the project is to provide practical help and [...]

Outreach Closed 29th July

July 10th, 2019|news|

Our outreach session at The Waterlily project (Baileys Cafe) will be closed on Monday 29th July owing to building work at the venue. We apologise for any inconvenience caused. For the next available session please see

Bournemouth Coastal Lottery

June 26th, 2019|news|

Have you signed up to play the Bournemouth Coastal Lottery? It's really easy, all you have to do it sign up, buy tickets and then support us. This is a great way to support local charities in Bournemouth like us and don't forget that you are in a chance to win cash prizes up to £25,000. [...]

It’s Volunteers Week!

June 5th, 2019|news|

It's Volunteers Week - Citizens Advice Bournemouth Christchurch and Poole. Thank you to all our Volunteers - you know who you are! It’s that time of year again, when we celebrate the fabulous work of Volunteers.  Citizens Advice Bournemouth, Christchurch and Poole currently have 80 Volunteers working for the charity, making up 62.5% of the workforce, [...]

Help to Save

June 5th, 2019|news|

Get help with savings if you’re on a low income with ‘Help to Save’ Help to Save is a type of savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over 4 years (tax free!). You can save between £1 and [...]


June 3rd, 2019|news|

Citizens Advice Bournemouth Christchurch & Poole - Fundraising Give as you Live Give as you Live is the easy way to raise FREE funds for Citizens Advice Bournemouth Christchurch & Poole, simply by shopping online. Join for free today and start raising when you shop at over 4,300 stores. Go through the Give as you Live website, [...]

Christchurch Outreach

May 22nd, 2019|news|

Christchurch Outreach - Please be advised that as of the 27th May 2019, the outreach held at Sopers Lane in Christchurch will close and is being relocated to Christchurch Library, Wednesdays 9:30am-12:30pm.