Christmas Closure

December 18th, 2020|news|

Dear all It has been decided that Citizens Advice Bournemouth Christchurch and Poole will be closing the service for a period of time over the forthcoming festive season. The dates of the ‘Christmas shutdown’ will be from 5pm on 23rd December until 3rd January 2021 with the service re-opening on Monday 4thJanuary. On behalf of all of us at [...]

Pension Awareness Day – Preparing for your future.

September 18th, 2020|news|

This week is Pension Awareness Week! This year the campaign is going to be online due to Covid-19. It will involve a range of live webinars and 1:1 sessions to help people understand their pensions You can find straightforward and informative webinars with a range of advice on pensions from a complete breakdown on pension basics and [...]

Citizens Advice BCP thank our wonderful volunteers for their dedication

May 20th, 2020|news|

Citizens Advice Bournemouth Christchurch and Poole has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. The team quickly rallied to ensure as many people as possible could be helped over the phone or webchat. As part of Volunteers’ Week, which runs from 1 [...]

Winners of My Favourite Voucher Codes

April 6th, 2020|news|

Good news! We have been successful in receiving the most public votes in March's charity poll with MyFavouriteVoucherCodes. A massive thank you to all who supported us in winning this donation. It'll be a few months before we know the amount of the donation but whatever that may be, it will all go towards helping to [...]

Service Closure – Easter

April 1st, 2020|news|

All of our telephone, email and webchat services will be closed for the Easter break (Good Friday and Easter Monday) on the 10th and 13th April 2020. Apologies for any inconvenience. We will reopen at usual time on the 14th April. You can visit the main Citizens Advice website at

Emergency Changes to Services

March 24th, 2020|news|

Citizens Advice Bournemouth Christchurch and Poole has announced that face-to-face advice services in Bournemouth Christchurch and Poole will be suspended for the foreseeable future. There are a number of ways people can continue to get advice during this time. General advice will be given via our Adviceline which people can reach by calling 03444 111 444. [...]

WIN a £250 voucher

March 16th, 2020|news|

You can win a £250 donation for Citizens Advice Bournemouth Christchurch & Poole and a £250 Notonthehighstreet voucher for yourself in easyfundraising's Mother’s Day giveaway!  To enter, simply register yourself for free with easyfundraising and click on any of the retailers listed on the page below: Entries must be before midnight on the 22nd March [...]

Support us by Shopping Through easyfundraising

March 4th, 2020|news|

We’re now registered with easyfundraising, which means you can help us for FREE. Over 4,000 shops and sites will donate to us when you use easyfundraising to shop with them – at no extra cost to yourself! All you need to do is sign up and remember to use easyfundraising whenever you shop online. It’s easy [...]

My Favourite Voucher Codes

February 26th, 2020|news|

Vote for Citizens Advice BCP in the My Favourite Voucher Codes Charity Poll At Citizens Advice Bournemouth Christchurch & Poole (BCP), we believe that people should have access to free, independent and confidential support, whoever they are. We endeavour to make ourselves available to everyone in the local community with difficulties and issues, looking for information [...]