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Be #ScamAware

June 13th, 2022|news|

Scams and the Cost of Living The increased financial pressure many will be facing has put more people into difficultsituations, with many facing issues with debt and being unable to afford essential goods and services. Scammers are likely to exploit these issues, so empowering the public to protect themselves and others from scams will have heightened [...]

Winter Warmth – Household Support Fund

April 12th, 2022|news|

Applications for the Household Support Fund have reopened from the 11/04/2022 to the 30/04/2022. If you have a low income, low savings and struggling to meet the cost of energy bills, please apply straight away. Please go to our Winter Warmth page to apply for this grant.

Energy Bus – Ferndown

February 16th, 2022|news|

On the 17th February 2022 (10am-2pm), we will be joining Citizens Advice in East Dorset and Purbeck on their Energy Awareness Day in Ferndown at The Centre, Barns Road. Smart Meter & General Advisers from Citizens Advice Bournemouth Christchurch & Poole as well as Energy Advisers from Citizens Advice in East Dorset & Purbeck will be [...]

Community Advice Vehicle

January 10th, 2022|news|

We would like to announce the start of our mobile outreach service made possible by our newly acquired ‘Community Advice Vehicle’, which took to the streets 1st September 2021. We hope our mobile outreach will help make reaching our services that little bit easier for the communities within which we serve. For the time being, our [...]

Help with Water Bills

December 20th, 2021|news|

Could you be eligible for help with your water bill? Bournemouth Water are offering help to make water bills more affordable. If certain social circumstances apply, you may be entitled to help with the cost of your water bill. There are currently several schemes in operation; these include WaterCare, WaterSure (Bournemouth Water) and the Fresh Start Fund (South [...]

Talking Energy Bills on Hot Radio

November 12th, 2021|news|

Tom Lund, Head of Operations and Business Development at Citizens Advice BCP spoke on Hot Radio about energy bills, smart meters, fuel debt and the help we can offer. Unfortunately if you missed it, you will not be able to listen back to it now. However, we will be featuring regularly on Hot Radio so keep [...]

Community Advice Vehicle Launch Party

October 13th, 2021|news|

In October 2021, we held a party in The Triangle, Bournemouth, to celebrate the launch of our Community Advice Vehicle. BCP Council generously granted Citizens Advice BCP with £55,000 to purchase and renovate a Mercedes Sprinter by Liberty Camper Conversions. This included the fitting of a disability ramp, cupboards, desk, seating and awning; making the vehicle [...]