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National Consumer Week

November 29th, 2017|news|

Citizens Advice Bournemouth & Poole warns people of getting tied into subscriptions Citizens Advice is warning people about getting stuck with subscriptions after new research reveals people are wasting hundreds of pounds on them when they’re no longer wanted. Analysis of 500 cases reported to the Citizens Advice consumer service between June and August 2017 finds [...]

Tesco Support Citizens Advice Bournemouth & Poole

November 1st, 2017|news|

Donate your Blue Coins to Citizens Advice Bournemouth & Poole For the month of November, Citizens Advice Bournemouth & Poole will hold a place as a ‘Tesco Bags of Help’ charity.  Proceeds from this will aid us in meeting the rising demand for those struggling with a Universal Credit benefit appeal or mandatory reconsideration; requiring advice, [...]

What we have been up to…

November 1st, 2017|news|

The last two months have been busy for the team at Citizens Advice Bournemouth Merger Celebration of Citizens Advice Bournemouth and Poole Citizens Advice Bureau We had our merger celebration in anticipation of the merger between Citizens Advice Bournemouth and Poole Citizens Advice Bureau which will formally taking place at the beginning of December. Both organisations [...]

Announcing our NEW Water Guru

October 25th, 2017|news|

Citizens Advice Bournemouth & Poole are pleased to announce that we now have an in house ‘Water Guru’, Jane, who can assist with financial issues regarding water. Bournemouth Water and Wessex Water offer a number of options to assist the public with their water bills. They can help spread the cost, reduce water and sewerage bills, help [...]

The Universal Credit Impact

September 19th, 2017|news|

The Introduction of Universal Credit Universal Credit is intended to simplify the benefits system by replacing six working age benefits with a single benefit payment. It will affect 8 million households across England and Wales. Citizens Advice has this year undertaken research to investigate the effect of its implementation on those who will be claiming it. [...]

How to Reduce your Water Bill

August 25th, 2017|news|

How to Reduce your Water Bill Could you be eligible for help with your water bill? Bournemouth Water has a range of measures to help customers who may be struggling with their water bill. Switching to a water meter Bournemouth Water has advisors who will help you to find out if a meter could save you money. Also, [...]

Dorset Race Equality Council

July 31st, 2017|news|

Have you been a victim of discrimination? Dorset Race Equality Council (DREC) provides support to local citizens on discrimination cases. DREC offers support to those reporting harassment and victimisation, including hate crimes regarding race and religion. How Dorset Race Equality Council Works The DREC will gather as much information as possible about your case and offer [...]

LiveWell Dorset

June 23rd, 2017|news|

What is LiveWell Dorset? LiveWell Dorset is commissioned by Public Health Dorset, in partnership with Bournemouth Borough Council, Borough of Poole, and Dorset County Council, to provide their adult residents with free health and wellbeing information, as well as advice and support, in one or more of the following ways: Stop Smoking Alcohol Reduction Weight Management [...]

Waitrose Winton picks Citizens Advice Bournemouth…!

June 6th, 2017|news|

Support Citizens Advice Bournemouth this June Citizens Advice Bournemouth is pleased to announce that for the month of June, Waitrose Winton has chosen our charity as one of their ‘Community Matters’ charities. That means customers can chose how much out of the pot of £1000 we share between two other charities, simply by putting their green token in [...]

It’s Volunteers’ Week!

June 1st, 2017|news|

It's Volunteers' Week - Citizens Advice Bournemouth Christchurch & Poole About our Volunteers Our volunteers dedicate their time, skills and passion to help deliver our crucial services. So we’re starting the summer by celebrating our volunteers this Volunteers’ Week for the outstanding work they do and praising their tireless commitment to helping each and every person [...]